Please read my terms & conditions of before placing an order. By proceeding, you agree to the terms & conditions of sale below.
Quotes are valid for 1 week from date of issue.
**Please note that a quote does not constitute a booking - your booking date is not secure until a deposit has been paid.**
Once the deposit has been paid, the quoted price is fixed to the original design ordered. Any changes to the original design quote are subject to viability & quote review. Should the design change, I will endeavor to accommodate your changes, however, I reserve the right to amend the quote accordingly to reflect the changes required.
A 50% deposit is required to confirm a booking. No order will be scheduled until this deposit has been paid. Deposits may be paid by cash, PayPal or bank transfer.
**Please note all deposits are NON-REFUNDABLE**
Balance Due -
Balance of payment is due on collection. Please be aware if paying by PayPal or bank transfer; unless full payment has been received goods will not be available for collection. I do not accept payment by cheque. No items will be taken as full or part payment.
Confirmation of Orders -
Please ensure all contact details, personal information, spelling of names, collection dates & times & any requested changes have been properly listed on the order.
Please notify me immediately of any errors on your order. Failing to advise errors may result in additional charges where alterations are necessary after your order has been completed.
If you cancel your order your deposit will not be refunded.
Any changes made to your order within 7 days of collection will incur a surcharge, depending on the change(s) requested. In most cases I can accommodate changes, however at times it is not possible. I will however endeavor to accommodate you to the best of my ability.
Variations from pictured items -
In some cases it may be necessary to change a colour or vary a product from the picture on our page as certain cake decorating items may from time to time be unavailable.
Please note that where colours are concerned, the picture represented on my page may not be a true representation of the colour, as quite often screen colours are not correct & therefore your cake may appear to be different in colour from that shown.
As my cakes are covered in either buttercream or sugar paste (or have sugar paste figurines), they SHOULD NOT BE REFRIGERATED as this may cause the icing to run due to condensation.
Storage of these items should be in a cool dry place out of direct sunlight.
We will agree a mutually convenient time slot for collection. If you are running late or can not collect please notify me ASAP. A grace period of ONE HOUR will be given in a situation where I have not been notified of a delay & am unable to contact you. After this time your cake will be offered for sale to the general public. Please note your deposit will NOT be returned.
Acceptance of the cake indicates that the cake has been collected in good condition. Please note that I cannot accept responsibility for loss or damage to the goods after collection has taken place.
Should a third party be collecting the cake on your behalf please notify me ahead of time. The person collecting the goods will be taken to have authority to confirm your satisfaction with the order at the time of collection.
We reserve the right to photograph your cake order, before delivery/collection for our own reference.